Estimates, Orders & Payment

Estimates are valid for 30 days and apply only to the products and services listed. Pricing may change if project scope, specifications, packaging, freight, or other requirements change.

Final invoice amounts may differ from earlier estimates where there are changes in project scope, specifications, packaging, freight, change fees, or other unforeseen project costs.

Shipping charges are estimates and may be adjusted based on final packaging, order size, destination, carrier charges, or project changes.

Unless otherwise agreed in writing, invoices are due upon receipt.

Orders are considered final once placed. Because most Manifest Displays products are custom manufactured or printed for each project, orders cannot be cancelled once submitted for production.

If an order includes both hardware and graphics and final artwork approval has not been received within 30 days, Manifest Displays may invoice the hardware portion separately.

If your company requires a purchase order, it must be provided before production begins.

Rush Orders

Rush production is subject to availability.

Graphics required to ship fewer than 3 business days after final artwork approval may incur a 25% rush fee, minimum $150.

Hardware required to ship fewer than 5 business days after order placement may incur a 25% rush fee, minimum $150.

Shipping & Delivery

Ship dates are estimates and may change based on product availability, production requirements, artwork approval, order changes, or carrier conditions.

Inspect shipments immediately upon arrival. If packaging shows visible freight damage, photograph the damage and contact Manifest Displays immediately. Whenever possible, visibly damaged shipments should not be accepted.

Acceptance of visibly damaged freight may limit our ability to recover replacement and shipping costs from the carrier.

Hardware

Frames, lightboxes, components, and accessories should be unpacked and inspected promptly.

Missing items, damage, or discrepancies must be reported within 7 business days of delivery. Claims made after this period may result in the customer being responsible for associated replacement shipping charges.

For timely claims, Manifest Displays will work with the appropriate manufacturer or supplier to determine the appropriate resolution.

Lighting & Power Components

Lighting and power components are tested prior to shipment.

Replacement LED or power components may initially be invoiced when shipped. If a returned component is subsequently confirmed as an approved warranty claim, an appropriate credit will be issued.

Graphics

Graphics should be inspected promptly upon receipt. Missing items, damage, or printing discrepancies must be reported within 7 business days.

Where graphics are manufactured from dimensions supplied by the customer, the customer is responsible for the accuracy of those measurements. Incorrect customer-supplied dimensions may result in reprint and reshipping charges.

Customers must follow any supplied fabric handling, installation, care, and storage instructions. Damage caused by improper unpacking, installation, handling, or storage is not considered a manufacturing defect and may result in replacement and shipping charges.

Artwork Approval

Production timing for printed graphics begins after final production-ready artwork has been received and approved.

Customers are responsible for approving artwork, dimensions, quantities, spelling, colors, and other project-specific details before production.

Custom Products

Most Manifest Displays products are manufactured or printed specifically for each project. Once an order has been submitted for production, custom hardware and graphics are non-cancellable, non-returnable, and non-refundable unless defective.

Payment

Unless different payment terms have been approved in writing, all Manifest Displays invoices are due upon receipt.

Production or shipment may be delayed until required payments, purchase orders, artwork approvals, or other requested information have been received.